Security & Privacy

Nothing is more important to us than the safety and security of your money and the protection of your privacy. If you have any security questions or issues, please contact Goldfields Money immediately.

Our Commitment to the Australian Privacy Principles

In managing your personal information, Goldfields Money is committed to complying with the Australian Privacy Principles contained in the Privacy Act 1988 (as amended). A copy of the Privacy Policy is available by clicking here.

Internet Privacy

Goldfields Money uses cookies on its website to provide you with a better and more effective website experience. A "cookie" is a small text file placed on your computer by a webpage server which may later be retrieved by webpage servers. In common with most other websites, the Group’s websites use cookies to collect information about your use of those websites.

Cookies allow website operators to assign a unique identifier to a computer, which can be used to associate requests made to the website by that computer. Cookies indicate to a website that a computer has been there before and can be used to record things such as what parts of a website or other websites have been visited from that computer.

We use cookies for various purposes. A cookie is allocated to each Internet browser that visits our website. This cookie does not allow us to collect personally identifiable information about you, but is used:

• to allocate an identification number to your Internet browser (you cannot be identified from this number);
• to determine if you have previously visited the website;
• to track and report on website and online campaign performance;
• to identify other pages or third parties’ websites you have accessed; and
• for security purposes.

We may also use cookies to personalise your web browsing experience, including your access to services that we provide on our websites.

We may also allow third parties to collect statistical data from our site using their cookies. However these cookies do not capture information that can personally identify you. They are simply used to evaluate and measure the effectiveness of our marketing (e.g. banner ads).

In addition, we may transmit web site usage information about our site visitors to third party ad servers for the purpose of targeting our Internet banner advertisements on other sites. To do this, we use Web beacons and cookies provided by our third-party ad servers on our site. The information that is collected and logged on our behalf through this technology is not personally identifiable to our third-party ad servers and we do not capture or transmit any web site usage information that can personally identify you.

If you wish, you can generally configure your browser so that it does not receive cookies, but if you do so, some of the functionality of our website may not be available.

Links to Other Sites

You may be able to access external websites by clicking on links that we have provided. Those other websites are not subject to Goldfields Money's privacy standards, policies and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.


Recently, the internet banking industry and some financial institutions have been subjected to various e-mail scams. The emails contain links to fraudulent websites which may look identical to the institutions. The user is then asked to enter ID’s and passwords which are then recorded.


Consider these basic steps to help avoid risk and stay secure when you are online:

1. Never access the Goldfields Money website from a link on an email

2. Keep your computer up to date with anti virus and firewall software;

3. Delete spam emails; and

4. Always type into your browser address bar or use the ‘Favourites’ icon to access the Goldfields Money site.

Act quickly and contact us on (08) 9021 6444 if you think your account security has been compromised. 

Our Commitment to Your Security and Privacy

Accordingly, we have employed a wide range of security measures to help protect your personal information and transactions. These measures extend from data encryption to firewalls to automatic timeouts. Therefore, when you do your banking online with us, you can be assured that your banking is safeguarded and protected.