Mobile Banking

Mobile Banking

To use Mobile Banking, you will need to be a registered user of Net Banking. If you are not already a user, you need to apply. You need to login to acknowledge the Net Banking Terms & Conditions in order to use this service.

Via your phone or tablet log in to and click on "Mobile Banking Login" on the home page, or alternatively, type in: into your mobile device browser.

For your ease of reference, add to your Home Screen or bookmark this site.

Mobile Banking features enable you to:

Please note that not all Internet Banking services are available when accessed via the Mobile Banking service.

Frequently Asked Questions

Is Mobile Banking accessible on all mobile devices?

The design and layout for Mobile Banking has been optimised for a range of smart phones and tablets and should be compatible with any web enabled mobile device.

Can I still use regular Internet Banking via my mobile phone?

Yes. Enter in the address bar of your mobile browser. From this page you can select the option to access the full version of Internet Banking via the login button on our website homepage.

Can I add new Payees or Billers in Mobile Banking?

No, you will need to add these through Net Banking.

How safe is Mobile Banking?

Mobile Banking is protected by encryption and digital certificates. It also includes automatic timeout when the banking session is left idle. Your account will lockout if unsuccessful login attempts are made.
We also recommend using a Passcode (iPhone) or Screen Lock (Android) to secure your mobile device.

What should I do if my mobile device is lost or stolen?

If your device has been lost or stolen or your login details have been compromised, please contact us immediately on 08 9021 6444 during business hours.

What happens if I get locked out of Mobile Banking or have forgotten my password?

Please contact us on 08 9021 6444 during business hours and we will clear your lockout status or provide you with a temporary password. You will need to update your temporary password with a password of your choice in regular Internet Banking before accessing Mobile Banking.

Do I receive email confirmations for my transactions?

Email notification functionality is only available in Internet Banking.

Do I need to download anything on my device to use Mobile Banking?

No. You are not required to download an application or additional software to use Mobile Banking.

What happens if I answer a phone call or SMS whilst using Mobile Banking?

If you device supports multi-tasking (running multiple applications at one time) then your Mobile Banking session may stay logged on. However on some devices, Mobile Banking may time-out. If you were in the middle of a transaction, please check the transaction history to see if the transaction was successful.


Mobile security

Protect your mobile
A few simple safety measures can help to secure and protect your mobile phone or tablet.